We value your satisfaction and aim to make your shopping experience smooth.

• Order Cancellation: Orders once confirmed cannot be cancelled as we process them immediately to ensure timely delivery.

• Refunds: We currently do not accept returns or provide refunds unless the item is received in a damaged or defective condition.

• Exchange: In case of damage or wrong product delivery, you may request a replacement within 2 days of receiving the order. Product must be unused with original packaging intact.

• Process: Email us with your order number and clear photos of the issue at hello@sharaveluxe.com.